Terms of Service

These Terms of Service ("Terms") form a binding agreement between you and What The Pep ([LEGAL ENTITY NAME], "we," "us," or "the Platform"), a Florida [entity type, e.g., LLC]. By accessing or using whatthepep.com, you agree to these Terms. If you do not agree, do not use the Platform.

1. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Platform. By using the Platform, you represent and warrant that you meet these requirements.

2. What the Platform is

What The Pep is (a) an educational website that publishes information about peptide compounds and protocols based on published research and (b) a lead-introduction service that connects users with independently licensed healthcare providers.

3. What the Platform is not

• We are not a healthcare provider, pharmacy, or compounding facility.
• We do not diagnose, prescribe, dispense, or administer any medication, peptide, or treatment.
• We do not establish a doctor-patient relationship with you. Use of the Platform does not create one.
• We are not a HIPAA covered entity.
• We do not provide medical, legal, financial, or other professional advice.

All content on the Platform is for educational and informational purposes only. Always consult a qualified, licensed healthcare provider before starting any therapy, treatment, or supplement.

4. Provider listings and matches

Providers we list or match you with are independently licensed healthcare professionals. They are not our employees or agents. We do not control, supervise, endorse, or guarantee the care any provider delivers. Any clinical relationship, evaluation, prescription, treatment, or recommendation is solely between you and the provider.

Compensation. We may receive a referral fee or revenue share from a provider when you engage them through the Platform. This relationship is disclosed on our Medical Disclaimer page. Compensation does not influence our educational content.

5. Your account and information

You agree to provide accurate, current information when using the Platform (including the quiz and waitlist forms) and to keep it updated. You are responsible for maintaining the security of any device or browser you use to access the Platform, including any data stored locally on your device by the Platform (such as the dose log).

6. Acceptable use

You agree not to:

• Use the Platform to violate any law or regulation, or to facilitate the unlicensed practice of medicine or pharmacy.
• Use the Platform to obtain controlled substances or to circumvent prescription requirements.
• Reverse engineer, scrape, or systematically harvest content from the Platform.
• Impersonate another person or misrepresent your identity, age, location, or medical status.
• Interfere with, disrupt, or attempt to gain unauthorized access to the Platform or its infrastructure.
• Reproduce, copy, or republish substantial portions of our content without written permission.

7. Intellectual property

The Platform, including its content, design, code, and trademarks, is owned by us or our licensors and is protected by intellectual property law. You receive a limited, revocable, non-exclusive license to use the Platform for personal, non-commercial purposes consistent with these Terms. You retain ownership of any content you submit to us, but you grant us a worldwide, royalty-free license to use it to operate and improve the Platform.

8. No warranties

The Platform is provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade. We do not warrant that the Platform will be uninterrupted, secure, error-free, or that any information on the Platform is accurate, complete, or current. We do not warrant the suitability, safety, or efficacy of any compound, protocol, or provider described on or matched through the Platform.

9. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, use, goodwill, or other intangible losses, whether based on contract, tort (including negligence), strict liability, or any other theory, even if we have been advised of the possibility of such damages.

Our aggregate liability for any claims arising out of or relating to the Platform will not exceed the greater of (a) one hundred U.S. dollars ($100) or (b) the total amounts you have paid to us in the twelve months immediately preceding the event giving rise to the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages, in which case some of the above may not apply to you.

10. Indemnification

You agree to indemnify and hold harmless What The Pep, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your use of the Platform, (b) your violation of these Terms, (c) your violation of any law or third-party right, or (d) any care, treatment, or product you obtain from a provider you were matched with through the Platform.

11. Third-party links and content

The Platform may include links to third-party websites or content we do not control. We are not responsible for, and do not endorse, third-party content. Your use of third-party sites is governed by their own terms.

12. Termination

We may suspend or terminate your access to the Platform at any time, with or without notice, for any reason, including violation of these Terms. Sections that by their nature should survive termination (including ownership provisions, warranty disclaimers, indemnification, limitations of liability, and dispute resolution) will survive.

13. Dispute resolution; arbitration; class waiver

Please read this section carefully. It affects your legal rights.

Informal resolution. Before filing any formal claim, you agree to try to resolve the dispute informally by emailing legal@whatthepep.com with a description of the dispute and your contact information. We will try to resolve the dispute within 60 days.

Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Platform that is not resolved informally will be resolved by binding arbitration administered by JAMS under its Comprehensive or Streamlined Arbitration Rules then in effect, before a single neutral arbitrator. The arbitration will be held in Miami-Dade County, Florida, or by remote hearing. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

Class action waiver. You and we agree that disputes will be resolved only on an individual basis. Neither you nor we will participate in a class action, class arbitration, or representative action. The arbitrator may not consolidate claims or preside over any form of representative or class proceeding.

Exceptions. Either party may bring an individual claim in small-claims court if it qualifies, or seek injunctive or equitable relief in court for misuse of intellectual property. Nothing in this Section is intended to waive any right that cannot be waived under applicable law.

30-day opt-out.You may opt out of arbitration by emailing legal@whatthepep.com with the subject line "Arbitration Opt-Out" within 30 days of first accepting these Terms. Opting out does not affect any other provision of these Terms.

14. Governing law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws rules, and the laws of the United States that apply. Subject to Section 13, exclusive jurisdiction and venue for any dispute not subject to arbitration lies in the state and federal courts located in Miami-Dade County, Florida.

15. Changes to these Terms

We may update these Terms. If we make material changes, we will notify you by email or by a prominent notice on the Platform before the changes take effect. Your continued use of the Platform after changes take effect constitutes your acceptance of the updated Terms.

16. Miscellaneous

These Terms (together with the Privacy Policy and Medical Disclaimer) are the entire agreement between you and us regarding the Platform. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a corporate transaction.

17. Contact

Questions: legal@whatthepep.com

[LEGAL ENTITY NAME]
[BUSINESS ADDRESS]
Florida, United States